📢 Job Opportunity: Technical Consultant - Document Automation & Workflow Solutions
Salary: **Amended salary banding** Up to £60,000 (or equivalent in €), depending on experience.
Company Overview:
We are partnering with an industry leader in advanced technological solutions, serving the Legal and Medical sectors. Our client specializes in Workflow Automation and Enterprise Content Management (ECM), offering scalable, innovative solutions that optimize business operations. As they continue to grow their global presence and tackle more complex projects, we are looking to hire two experienced Technical Consultants to join their expanding team.
Role Overview of the Technical Consultant:
As a Technical Consultant, you will be a key technical expert, responsible for providing end-to-end client support, overseeing service implementation, and delivering customized training. Your focus will include deploying and tailoring Workflow Solutions, and ECM technologies to meet evolving client demands.
Key Responsibilities of the Technical Consultant:
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Technical Support: Provide advanced technical assistance, troubleshooting, and resolving complex client issues using diagnostic tools and expert methodologies.
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Solution Deployment: Lead the integration and optimization of cutting-edge Document Automation, Workflow, and ECM solutions, ensuring seamless alignment with client infrastructure and business processes.
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Enterprise Content Management (ECM): Design and implement ECM systems to enhance the management, retrieval, and storage of digital content, boosting overall operational efficiency.
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Client Training: Develop and deliver customized training programs to empower clients to fully utilize the technology solutions provided.
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Expert Consultation: Stay abreast of the latest technological advancements to provide strategic consultation in Document Automation, Workflow, and ECM solutions, offering clients forward-thinking advice.
Key Requirements of the Technical Consultant:
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Technical Expertise: Proven experience in technical support with strong hands-on troubleshooting across various platforms and technologies.
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Specialized Knowledge: Expertise in Workflow Automation or Enterprise Content Management (ECM) solutions is highly desirable.
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Certifications: Microsoft certifications (e.g., MCSA, MCSE) are preferred, demonstrating a deep understanding of enterprise-level systems and infrastructure.
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ECM Experience: Extensive experience in implementing ECM solutions, including systems for document, digital asset, or records management.
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Language Skills: Fluency in additional languages such as French or Dutch is an advantage for supporting global clients.
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Communication Skills: Excellent written and verbal communication abilities to effectively collaborate with internal technical teams and external clients, ensuring the clear delivery of complex solutions.
This is a highly technical role that demands a solid understanding of emerging technologies, strong problem-solving abilities, and the capacity to excel in a fast-paced, client-centric environment.
Apply today to be part of an innovative team shaping the future of workflow automation and enterprise content management.