Job Title: 1st Line Support / Customer Success Representative (Remote)
Salary: Up to £30,000 DOE
Location: Remote (UK-based)
We’re looking for a friendly, tech-savvy problem solver to join our team! As a 1st Line Support / Customer Success Rep, you’ll be the first point of contact for customer queries, helping users get the best from our services and tools.
What you’ll do:
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Support customers via email, chat, and phone
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Troubleshoot issues and provide clear solutions
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Deliver a top-notch customer experience
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Work with internal teams to resolve complex problems
What we’re looking for:
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Excellent communication and problem-solving skills
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Tech literate and quick to learn new tools
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Self-motivated, remote-ready, and customer-focused
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Experience in support or service (a bonus, not a must!)
What we offer:
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Up to £30,000 salary
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Remote working & flexible culture
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Career growth and development support
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Friendly, inclusive team and regular socials
Ready to join a team that values your input and supports your growth? Apply now!