Exciting Opportunity for a Consulting and Technical Services Manager
Location: Enfield (UK) | Region: UK & EMEA
A growing and innovative leader in Digital Transformation and Information Management solutions is seeking a Consulting and Technical Services Manager to drive delivery excellence and business growth across a rapidly evolving portfolio of services.
The Role
- Lead consulting-led solutions and support the delivery of document and content management services across UK and EMEA.
- Directly engage in customer projects, contributing 40% of your time as a fee-earning consultant while growing a talented team.
- Collaborate closely with sales teams to conduct Business Process Reviews, enabling organisations to prioritise technology investments.
- Build and oversee solutions ranging from Document Management to Workflow Automation and Digital Mailrooms.
- Maintain strong control over project delivery costs, timelines, and quality to meet margin targets and client expectations.
Key Responsibilities
- Develop and deliver impactful Information Management solutions.
- Engage clients with strategic conversations, solution demonstrations, and pre-sales consultations.
- Support business growth by defining solution propositions and enhancing internal business processes.
- Build a robust solution demo environment and contribute thought leadership through webinars, blogs, and events.
Skills & Experience
- 8+ years experience in ECM, Intelligent Capture, and Workflow solutions within consulting or pre-sales environments.
- Proven success delivering solutions across Document Management platforms like M-Files, ELO, Kofax, etc.
- Strong knowledge of Digital Transformation, ERP, CRM, and Business Process Automation solutions.
- Ability to influence C-Level stakeholders and deliver strategic reports.
- Exceptional project management skills (Prince2, PMI, or equivalent preferred).
Who You Are
- A strategic and consultative leader with a proven track record of success in driving digital transformation.
- A confident presenter and influencer, comfortable engaging at senior levels within businesses.
- Technically savvy with expertise across SharePoint, Machine Learning, and Data Automation trends.
- A collaborator and thought leader who thrives on innovating and challenging the status quo.
This role involves travel across the UK and internationally, offering an excellent opportunity to contribute to a rapidly growing, forward-thinking organisation.
If you’re passionate about digital innovation and transforming organisations for the future, we’d love to hear from you!